Customer Reviews

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Kevin C. Avatar
Prompt and efficient. Tech called with his eta. Office personnel is very friendly. The ultimate goal of preventing growth was achieved. Improvement suggestion, I would like to see daily moisture checks or remote monitoring. This can prevent charging for more days than necessary. On day two I noticed the equipment had tripped the breakers and was not running. I reset breakers and repositioned air movers and resecured dehu drain hose. This could have been caught with a daily monitor. Other than that, I appreciate the service and will continue to use Restoration Solutions.
Kevin C. 3/12/2024
Edgar G. Avatar
Supe fast to get to location.
Edgar G. 3/05/2024
Charles B. Avatar
I have used Restoration Services many times over the years and they never disappoint. They offer a range of services and every time I come out highly satisfied. This most recent visit was for duct cleaning and decontaminating the ducts after a bad mold outbreak. Guys communicated prior to arrival when they would show up and were very professional while on site and answered all questions asked with informative answers. Y'all rock!
Charles B. 3/02/2024
Hammer S. Avatar
I have used them to floods and fires and they have always done a great job for me. Restoration Solutions communicates openly and with integrate. Tyler is honest and is very knowledgeable in the restoration industry. I would definitely recommend them!
Hammer S. 2/26/2024
Patricia S. Avatar
Ive only had the inspection done which includes the measurements and estimate to do all the tear out work. The were prompt with appointment and estimate.
Patricia S. 2/26/2024
Austin H. Avatar
As a builder Restoration Solutions is my go to company for anything water related. From demo to extraction and everything in between they can do it all. Phone call away and you will not have to sit around and wait on hold, they are quick and efficient when it comes to getting someone out ASAP. I've met and talked with a dozen techs over the years and have never been disappointed with who they sent out. From their knowledge to actually getting the work done in the cleanest and least invasive way possible. Once they finish the job you can be 100% confident it was done correctly and thoroughly. Great company all the way around. Big thanks to Tyler for running and managing a tight ship.
Austin H. 2/01/2024
Joe A. Avatar
In the construction industry you need a company with great results. Restoration Solutions is the best.
Joe A. 1/22/2024
Marissa J. Avatar
Always excellent service from Restoration Solutions! Miguel and Guillermo are the BEST!
Marissa J. 1/20/2024
Robert A. Avatar
I highly recommend Restoration Solutions. They are prompt, dependable, reliable and provide excellent professional service. I have been using them for years to clean our carpets for both my business and my residence, and I am always happy with their service and pricing. They also did an excellent job when I had a water leak at my house and helped me resolve the situation with any insurance company. Again, excellent, professional service at a reasonable price.
Robert A. 1/16/2024
Shawn B. Avatar
I have used RS many times to clean carpets and have had zero issues. Nothing but quality for Restoration Solutions!
Shawn B. 1/09/2024
Brandon B. Avatar
Restoration Solutions have excellent service, quality, and results. I wouldn’t recommend anyone else for your carpet cleaning needs.
Brandon B. 12/27/2023
Shirlyce A. Avatar
From the beginning of the process working with Todd to the end of the project and working with Ashley, my project manager. I will say once the decision on flooring style and color was made the process was pretty quick. The guys that completed the work was professional and tidy with this assignment. I am satisfied. Thanks again Ashley.
Shirlyce A. 12/16/2023
Omar S. Avatar
I’m a home builder and we use restoration solutions and they always hit the mark on any issue I have. Would recommend them to anyone.
Omar S. 12/09/2023
Hector F. Avatar
They are amazing,quick and responsable
Hector F. 12/07/2023
Bryan C. Avatar
Julie is the best she always takes care of me and most of my needs are same day service I call at 4pm and she had a crew there by 6pm great service and a great group of people.
Bryan C. 12/06/2023
Ray W. Avatar
I have used Restoration Solutions for my properties for over 5 years. The work is always top notch and the pricing is a lot less thatn other companies. Restoration Solutions has always been quick to respond and flexible whan I need to have the work completed. I would highly reccommend using Restoration Solutions to anyone.
Ray W. 12/05/2023
tanner m. Avatar
Julie and the staff are great!
tanner m. 12/05/2023
Robert B. Avatar
Very prompt with superb communication. We always new what the next step was going to be. Work is high quality.
Robert B. 11/15/2023
Viola Z. Avatar
They were very professional, friendly & easy to work with. All of the work done was of good quality.
Viola Z. 2/07/2023
Scott N. Avatar
Paige does an amazing job taking care of us and our clients, highly recommended! 5 star service and great prices on every job they do!
Scott N. 11/01/2022
T H. Avatar
Work was done quick and professionally. Great experience.
T H. 10/25/2022
Sally W. Avatar
All done with care of area. Clean up at end of day and job
Sally W. 10/25/2022
Christina J. Avatar
They came out the day I called and set up the equipment. The moisture in the floor and walls were rechecked twice.
Christina J. 9/09/2022
Dedra J. Avatar
Very impressed with my service. Project Manager, Todd, stayed in contact throughout the process. He walked me through what to expect and was overall great to work with. The installation team was on time everyday. They cleaned up as much as they could before leaving. They were very respectful and even asked if it was okay to listen to music. My husband and I were pleased with the work.
Dedra J. 8/04/2022
T H. Avatar
Work was done quick and professionally. Great experience.Services: Drywall repair, Water damage-related cleanup & repair, Roofing
T H. 7/09/2022
Charles H. Avatar
Restoration Solutions has done a most professional job in the process of restoring my house after thirty years of ownership. Conner has chosen excellent crews who have made those parts of the house they worked on look like new. Conner has kept me informed of when he has people scheduled and they showed up on time. This is just the first step in restoring the house and I will use Restoration Solutions for the rest of the house.Services: Flooring, Hazardous waste removal & disposal, Install flooring, Painting, Furniture removal, Remodeling
Charles H. 6/17/2022
Sally W. Avatar
All done with care of area. Clean up at end of day and jobServices: Hazardous waste removal & disposal, Mold inspection, Water removal, Drywall repair, Water damage-related cleanup & repair, Plumbing, Water damage-related mold removal
Sally W. 6/14/2022
Stephen C. Avatar
Very good job repairing leaky roof & repairing damaged ceiling.
Stephen C. 5/17/2022
Tapan S. Avatar
Wolf, Miguel and Cesar helped perform water restoration activity at my new property due to plumbing water leakage. They communicated with the builder and kept me informed in the entire process. Amanda coordinated the schedule to work with my timeline. Very professional company and definitely recommend others.
Tapan S. 5/05/2022
Allen D. Avatar
I saw in March damage that had happened to my house in February during a Texas style windstorm. My shingles were all over my lawn, and I had black lines in my roof.I called my insurance agency, and told them I wanted someone they worked with. They sent me to Restoration. I called them and with in a day or two they were on my roof looking at the problem and agreed, this roof was bad, really bad.I waited a week and called the company who said they had given it to the Project Manager, Conner V. He told me that the insurance agency had not approved it yet, but he would get with me when they did. I turned around called the insurance agency who approved it. I got a call from Conner the next day. He asked to come out that next Tuesday, then I had a medical issue that delayed this. He worked with me, and he came out the next week. He brought out the contractor so that I would recognize him, and two weeks later they were on my roof. Because I had no leaks, which was because I had two sets of shingles on my roof.The contractor's men came out, and were super nice, super respectful to my wife and a four hour job took 12, because of all the work they had to do. My roof had had no work done to it in the 20 + years I have had this house. These guys were extra careful to not leave any nails, ran a magnet several times over my lawn, and stayed way past what I expected, cleaned everything, trash, shingles, even the other little waste that comes off the shingles, it looked great. My house actually looks happier, weird I know.Conner V came back two days later for me to sign the final document after I paid the 2nd half of the total for the work.Restoration was great, timely, nonintrusive, helpful and caring. Thank you for all your work and professionalism. Each of you deserve your own award for how easy this was, and I am extremely happy with the 3 year warranty on the work and 20 year warranty on the shingles themselves. Be Blessed my friends, I hope I never need you again, but if I do, I know I have competent people in you. Sincerely and with great appreciation, AllenD.
Allen D. 5/03/2022
Tausif S. Avatar
Very professional staff to take care of water leak i had in my house
Tausif S. 5/02/2022
Ashish K. Avatar
Alexis has been really helpful, professional and on time for HVAC ducts and vent cleaning
Ashish K. 4/13/2022
Apex R. Avatar
Restoration solutions did a Outstanding job Cleaning one of my commercial HVAC jobs i am working on. Alexis and Cesar are very professional and very knowledgeable. Definitely my go to company for HVAC work.
Apex R. 4/13/2022
Gaby M. Avatar
Wolf was amazing throughout the entire process and was very accommodating. Our house flooded 2 days before i had to leave town and he was flexible with working with our neighbor to let him in and out when needed. His communication was 10/10 from the day he arrived and I trusted him even when I was gone. Would recommend Wolf to anyone using Restoration Solutions!
Gaby M. 4/12/2022
Sharon W. Avatar
Restoration Solutions responded quickly to mitigate damage from a water leak in my attic. Wolfe worked quickly and professionally to mitigate the damage. He kept me informed about the progress, next steps and arrival times for all appointments. I would highly recommend this company and Wolfe for any damage mitigation needs!
Sharon W. 3/29/2022
TommyT Avatar
tech came on-site was professional, courteous, and on time. he explained the process and completed the work as promised.
TommyT 1/27/2022
Harry S. Avatar
Masonry repair done quickly and of high quality . Conner was very attentive and easy to contact
Harry S. 1/26/2022
Mark L. Avatar
Restoration Solutions was a lifesafer, immediately following the Feb. 2021 freeze and extensive flooding and water damage our office building sustained in Grapevine, Tx. They were on nsite day one, engaged a large team that cleaned up the mess and dried out the building in short order. They also completed extensive repairs and additional upgrades in a very professional manner, delivering a much improved building for our tenants. Our project manager, Todd, was especially great, keeping the line of communication always open, being totally responsive, and being instramental throughout the project and to completion. I would highly recommend Restorations Solutions - Mark L.
Mark L. 12/15/2021
Linda “. Avatar
This company came highly recommended by AC Works 365.They did a thorough cleaning, also very polite and professional!! Thank you guys!!Staff on phone, at the office was also very sweet and professional., Thank you.
Linda “. 12/04/2021
Terri S. Avatar
Conner went above and beyond. He was always in touch, always came by to check on things and even pointed things out that needed to be touched up that I didn’t even see. He listened and delivered on everything he said he would. I would recommend him to oversee any project you may have.
Terri S. 11/08/2021
Amber N. Avatar
Wolfe was great! He explained everything to me and answered all my questions. He was professional, kind and patient!
Amber N. 9/30/2021
KU Avatar
Restoration is excellent. They are communicative, polite, responsive, and conscientious. It was an extremely pleasant experience getting a new roof from this very professional company.Allison H, Todd M, and Tyler Otto (owner) were all a pleasure to deal with.The roofers themselves were great and my property was left cleaner than when they arrived. And my roof looks great.This is a good company and will get my business again. I recommend them to all.KU
KU 9/30/2021
George U. Avatar
Wolfe from Restoration Solutions was very polite and professional. He was able to assist us to ensure that all carpets and walls were dry after a leak was identified in our shower. He made sure to let us know of all work that would be completed prior to the work being performed. Would definitely recommend!
George U. 9/24/2021
Beverly H. Avatar
We contracted with Restoration Solutions when we had a pipe burst during the Texas February 2021 freeze. Todd McMullin was assigned as the Project Manager. Todd has done a very professional job during the process, which took over seven months. He coordinated all of the vendors, including carpet, ceramic tile, VCT, plumbing, hardwood floor, painters, and general contractors. He listened, explained things when I needed further explanation and was very responsive when we had questions. He would stop in to inspect the work that was done and would meet with me to discuss the progress. Heaven forbid we ever need to repeat a project like this again, but if we did, I would contract with Restoration Solutions again, and request Todd as the Project Manager.
Beverly H. 9/17/2021
E M. Avatar
The whole team was very professional, prompt, and provided excellent customer service throughout the whole process.
E M. 9/08/2021
Baylor B. Avatar
They were exceptional, communication was excellent. Todd was available any time we needed to visit with him. All sub workers show up on time and keep area as clean as possible.
Baylor B. 9/02/2021
Eric W. Avatar
The whole team was very professional, prompt, and provided excellent customer service throughout the whole process.
Eric W. 9/01/2021
Matt F. Avatar
The best in the business. Communication and scheduling was a breeze. They were prompt and on time. The quality of work and attention to detail was superior. I’m very pleased with everything and would HIGHLY recommend them to everyone.
Matt F. 8/27/2021
Alyssah B. Avatar
Restorations was super efficient with their work! They were willing to work with me and got my demolish done very quickly. I had no issues with them and they left my house nice and clean after the demolish. I highly recommend this business. Miguel and Eddie were a huge help to making this go smoothly as possible for me!
Alyssah B. 8/23/2021
Jodi W. Avatar
Melissa came to our home and worked with us to provide a quote on a very difficult rebuild. We were unable to move forward with their services due to circumstances beyond our control. But Melissa was excellent and caring and we are super appreciative for all of her hard work in our behalf.
Jodi W. 8/11/2021
Rosemary J. Avatar
Guillermo was on time, polite, and very attentive to the drywall repair. He even noticed a cause of a problem that we have had 5 repair teams come out to assess and they weren’t able to find an answer.He worked quickly, cleaned up the work areas, and did a fantastic job! Thank you for sending him out!
Rosemary J. 8/04/2021
Rob Q. Avatar
Everybody was very responsive, professional and pleasant. Especially Conner. He made sure I was satisfied with the work. I highly recommend this company.
Rob Q. 8/02/2021
Rob Q. Avatar
Everybody was very responsive, professional and pleasant. Especially Conner. He made sure I was satisfied with the work. I highly recommend this company.Services: Repair drywall, Install flooring
Rob Q. 8/01/2021
Elizabeth L. Avatar
Wolf from RS was awesome! He got me hooked up with getting some vents inside my home after a reinstall of a sink that went wrong from another company. He cut the sheetrock and trashed my baseboards that were damaged. I am a happy customer with the service & care they had to my home and most importantly they responded efficiently to my issue. Thank you so much for the service and help ! Keep it up 🙂
Elizabeth L. 7/31/2021
Sandra C. Avatar
Professional very courteousServices: Repair drywall, Water damage cleanup, Flooring, Install flooring, Painting
Sandra C. 7/31/2021
Dustin M. Avatar
High quality work with very knowledgeable employees
Dustin M. 7/30/2021
Teresa O. Avatar
Will definitely refer this company to friends. Excellent customer service. The techs were professional, courteous, and answered all my questions kindly. Everything was explained to my satisfaction.
Teresa O. 7/30/2021
Ashley M. Avatar
Tyler and team completely remodeled our master bath. We LOVE it!! He gave great advice and was attentive to every detail. Everyone was professional and pleasant to work with. It turned out beautiful and is exactly what we wanted for a fair price.
Ashley M. 7/30/2021
Sandra C. Avatar
Professional very courteous
Sandra C. 7/30/2021
Erica M. Avatar
Guillermo always takes good care of our property. Quick to respond!!
Erica M. 7/30/2021

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